Our Story

We're on a Mission to End No-Shows

ShowUpHQ was born from a simple frustration: service businesses losing thousands to missed appointments. We're here to change that.

How It Started

In 2023, our co-founders Sarah and Marcus were running a consulting business helping small service businesses grow. Time and time again, they heard the same complaint: “No-shows are killing our business.”

Salons losing $2,000 a month. Clinics with 15% no-show rates. Personal trainers frustrated by empty time slots. The problem was clear, but existing solutions were either too expensive or too complex.

So they built ShowUpHQ — an AI-powered platform that actually prevents no-shows before they happen. Not just reminders, but intelligent predictions, smart waitlists, and automated interventions.

Today, we've helped over 10,000 businesses recover millions in lost revenue. But we're just getting started.

10,000+
Businesses Served
$50M+
Revenue Protected
25M+
Appointments Managed
99.9%
Uptime

Our Values

The principles that guide everything we do

Customer Obsessed

Every decision we make starts with our customers. Your success is our success.

Built with Care

We craft every feature with attention to detail and a focus on simplicity.

Move Fast

We ship weekly, iterate quickly, and never stop improving.

Stronger Together

We believe in collaboration, transparency, and lifting each other up.

Meet the Team

The people behind ShowUpHQ

SC

Sarah Chen

CEO & Co-founder

MJ

Marcus Johnson

CTO & Co-founder

ER

Emily Rodriguez

Head of Product

DK

David Kim

Head of Engineering

LT

Lisa Thompson

Head of Customer Success

JW

James Wilson

Head of Marketing

Want to Join Us?

We're always looking for talented people to join our mission.