Privacy Policy
1. Introduction
ShowUpHQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, password)
- Business information (business name, address, phone)
- Client data (names, contact information, appointment history)
- Payment information (processed securely via Stripe)
- Communication preferences
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send appointment reminders and notifications
- Provide customer support
- Send marketing communications (with your consent)
- Train and improve our AI prediction models
4. Data Sharing
We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our platform, including payment processors, SMS providers, and cloud hosting services. All third parties are contractually obligated to protect your data.
5. Data Security
We implement appropriate technical and organizational security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
privacy@getshowuphq.com