GDPR Compliance
Our Commitment to GDPR
ShowUpHQ is fully committed to protecting the privacy and security of personal data in compliance with the General Data Protection Regulation (GDPR). We serve customers across the European Union and have implemented robust measures to ensure compliance.
Your Rights Under GDPR
Right to Access
You can request a copy of all personal data we hold about you.
Right to Rectification
You can request correction of any inaccurate personal data.
Right to Erasure
You can request deletion of your personal data ("right to be forgotten").
Right to Restrict Processing
You can request that we limit how we use your data.
Right to Data Portability
You can request your data in a machine-readable format to transfer elsewhere.
Right to Object
You can object to processing of your data for certain purposes.
How We Process Your Data
| Category | Purpose | Legal Basis | Retention |
|---|---|---|---|
| Account Data | Provide and manage your account | Contract performance | Duration of account + 30 days |
| Client Data | Manage appointments and send reminders | Contract performance | Duration of account + 30 days |
| Analytics Data | Improve our services | Legitimate interest | 26 months |
| Marketing Data | Send promotional communications | Consent | Until consent withdrawn |
International Data Transfers
When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where applicable
- Data Processing Agreements with all sub-processors
Exercise Your Rights
To exercise any of your GDPR rights, please contact our Data Protection Officer.
Contact DPOdpo@getshowuphq.com