Communication Engine

Automated Nudges

Our system sends the right message at the right time. Reduce no-shows by up to 35% with our proven multi-channel notification workflow.

The Proven Schedule

Booking Confirmation

Email Notification

Instant

Primary Reminder

Email Notification

48 Hours Before

Confirmation Request

SMS Notification

24 Hours Before

Final Nudge

SMS Notification

2 Hours Before

Dynamic Templates

Personalize your messages using dynamic variables. These auto-fill with appointment data at the time of sending.

{client_name}→ "John"
{time}→ "2:30 PM"
{date}→ "Friday, Jan 23"
{business_name}→ "ShowUpHQ"
{service_name}→ "Haircut"

SMS Best Practices

  • Keep messages under 160 characters to avoid multiple SMS charges.
  • Always include your business name at the start of the SMS.
  • Use the 2-hour reminder for high-traffic or high-value services.

Waitlist Integration: Our reminder system also handles Waitlist notifications. When a slot opens, the first client on the waitlist will receive an automated SMS to claim the slot.

Quick Start Complete
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